Smarts Home Tutoring :: Tutors & Teachers in all Australian Capital Cities for Maths, English, Physics, Chemistry, Biology & more

OUR PRIVACY POLICY

Smarts Home Tutoring is committed to protecting your privacy during your online usage of our website at http://www.smartshometutoring.com.au. Our commitment is outlined below in our privacy policy for our online visitors, customers and members.

We do not pass on or sell any details of our visitors or customers names or any other related information collected by Smarts Home Tutoring to any third parties, without your consent.

This Privacy Policy is to inform you of our online information practices and the use of information gathered by those practices.

SMARTS HOME TUTORING PRIVACY POLICY

Smarts Home Tutoring respects your privacy. We will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, to provide service and support, and share product, service and company news and offerings with you. We safeguard and protect against unauthorized access, use and disclosure of your information by using appropriate measures and processes to maintain security.

We do not sell your personal information. We only share your personal data outside Smarts Home Tutoring with your consent, as required by law or to protect Smarts Home Tutoring, its customers, or the public, or with companies that help Smarts Home Tutoring fulfill its obligations with you, and then only with partners who share Smarts Home Tutoring commitment to protecting your privacy and data. At any time you may contact Smarts Home Tutoring with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

PRIVACY AND DATA SECURITY

At Smarts Home Tutoring, your right to privacy and data security is a primary concern. That's why, when you visit Smarts Home Tutoring.com.au, we help you maintain control over your personal data on the Internet.

In addition, it is our policy to maintain the integrity of any personal information within our possession. To prevent security breaches, Smarts Home Tutoring uses various security techniques, such as Secure Socket Layer (SSL) encryption for transmission of credit card information or wherever personal information is required on all web pages, to protect any personal information from unauthorised access by users, however, we do not guarantee 100% security on the Internet.

Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site.

WHAT WE COLLECT AND HOW WE COLLECT IT

In a few areas on our Web site, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and support issues or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

Register on Smarts Home Tutoring.com.au
Request a booking or information
Purchase services
Provide feedback in an online survey
Participate in a promotional offer
Request e-mail notification of your request status
Subscribe to a newsletter or a mailing list

Information we may request includes your name, e-mail address, phone number, address, credit card details, customer preference, experience, demographic and interest information, as well as other similar personal information.

For each visitor browsing our website, our web sever automatically recognises and stores the visitor's IP address (the Internet address of the visitor's computer) to determine length of stay on the site, referring website, date and time visited. This information helps us to understand visitors' traffic patterns on our website so that we can enhance the overall usability of our website. Your computer provides this information automatically each time you log on, unless you've activated blocking technologies available in some browsers.

WHAT WE DO WITH YOUR PERSONAL INFORMATION

The information you provide will be kept confidential and used to support your customer relationship with us. Among other things, we want to use this data to tailor your experience on our website. Unless you instruct us otherwise, we will not send you information about our various special offers and other new products and services that we may release from time to time. Only Smarts Home Tutoring (or agents working on behalf of Smarts Home Tutoring and under confidentiality agreements) will have access to this information. At any time should you choose to, you could opt-out of receiving future mailings by contacting us on 1300 786 234.

In addition, Smarts Home Tutoring may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if Smarts Home Tutoring reasonably believes it is necessary to do so to protect Smarts Home Tutoring, its customers, or the public.

Smarts Home Tutoring will not share your personal information to any outside organization for its use in direct marketing or solicitation. Our information may be shared with agents or contractors of Smarts Home Tutoring for the purpose of performing services for Smarts Home Tutoring.

For example, we must share your name and address with our tutors for them to be able to deliver tutoring services to your or your children. We only provide third party agents with the minimum amount of information needed to complete the requested service or transaction.

CHILDREN'S GUIDELINES

Children or minors are eligible to use our online sales transactions services ONLY with a parent or guardian's consent to and payment for the transaction, to the extent permitted by applicable law. If you are a child or a minor, you are required to get the permission of your parents or guardians in order to complete certain transactions on this website.

YOU CAN OPT-OUT OF SMARTS HOME TUTORING ADVERTISING AND MARKETING LIST AT ANY TIME

Periodically, we may send you information about our various services, or other products and services we feel may be of interest to you. Only Smarts Home Tutoring (or agents working on behalf of Smarts Home Tutoring and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on Smarts Home Tutoring advertising and marketing list, simply tell us when you give us your personal information.

INTERNET COMMERCE

Smarts Home Tutoring is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make an invoice payment, but do not want to provide your credit card information online, you may contact one of our representatives over the telephone. It has always been a Smarts Home Tutoring practice to contact customers in the event of a potential problem with your transaction or any normal business communication regarding your purchase.

CONTACT SMARTS HOME TUTORING

Smarts Home Tutoring is the sole operator of the Smarts Home Tutoring Web site. If you would like to contact us for any reason regarding our privacy practices, please write to us at the following address:

Smarts Home Tutoring

Attention: Privacy Manager

PO Box 1352

Epping Victoria 3076

CHANGES TO THIS POLICY

From time to time we may decide to change our privacy policy, but any changes will be posted on this page to keep you up to date with how we collect, use and disclose information.

For more information on your privacy rights and government policy see http://www.privacy.gov.au/

Dated 01 March 2007

� 2007, Smarts Home Tutoring