Change Booking Refund Policy
 
Index to Booking A Tutor

 
 

 TUTORING FEES

 
We encourage you to call us on 1300 786 234 and communicate your tuition requirements with us so we can accurately match your requirements with the most adequately qualified tutor available and for the recommended duration.
 
Please note: we don't charge Booking or Placement fees and don't charge credit card surcharge fees.
 
 
 Lesson Purchase
 

All tutoring lessons are paid for in advance on a monthly basis. Please note there is no booking or placement fees charged when an enquiry and/or booking is made.

 
Payment by credit card (Visa & Mastercard) attracts no merchant or service feesFor your budgeting convenience monthly payments are also accepted via a Credit Card Debit Authority
 
Please call us on 1300 786 234 to discuss your situation in further detail. There are no additional fees charged or incurred by our customers aside from the above hourly tutoring rates.
 
 
 BOOK A TUTOR NOW

 
You may book a tutor by calling us on:
 
 
 1300  786  234
 
 
             or   click here to complete our Online Enquiry Form
 
 
If you are under 18 years of age and completing this enquiry form, we will require your parent or guardians consent and contact details to process your enquiry.
 
Our commitment to you is that all enquiries will be responded to within 24 hours and that tutor requests will be confirmed within 2 working days of receiving the necessary tuition details.
 
Our business Hours are Monday to Friday, 9am to 6pm AEST, excluding Public Holidays.
 
 Booking Process
 
When you call our 1300 786 234 number for the first time we will need to ask you for the following particulars in order to establish you as a new customer on our database:
 
Parent Details
  • Parent or customer name
  • Address details
  • Tutoring location if different to above parent address
  • Contact numbers both home and at least one mobile number
  • Email address
  • Frequency of tuition and preferred tutor times
  • Preferred payment arrangement
Student Details
  • Student name
  • Age of student
  • Year Level and school currently attending
  • Subject(s) requiring tutoring support
  • Any relevant Teacher comments or recommendations
  • Special needs or considerations
If you have contacted us via email or by completing the above online enquiry form, we will contact you to confirm your booking request and gather any other relevant details.
 
Once you decide to proceed, we will allocate a suitably qualified tutor together with confirmation of the first lesson date and time and will email you confirmation including details of any ongoing weekly tuition. The email will also include the allocated tutor's details and our terms and conditions of the delivery of our tutoring services.

As a condition of our tutor's agreement with Smarts Home Tutoring, tutors are required to provide initial assessment and ongoing feedback of their lesson outcomes with your child via an online database that serves as a record of their attendance and of the time utilised for each tuition period. This information will also contribute to regular feedback between tutor and parents and towards a formal written report on the progress of your child's tuition that will be provided at the completion of each term, for those students requiring tutoring on a term by term basis.
 
 Tutors for Multiple Subjects
 
Students in years 7-12 who require tuition in more than one subject may require more than one tutor. As a general rule, tutors experienced with Maths and Science subjects are not necessarily qualified to also tutor English and Humanities related subjects.
 
If you require tuition for more than one subject please discuss your requirements with us first and we will be able to tailor your tutoring needs according to tutor subject selection and year level aptitudes.
 Lesson Duration
 
Primary (to Year 6) - one on one tuition is typically conducted over a one hour session once a week over a term or ongoing depending on the assessed requirement of each individual child.
 
Secondary (Years 7 to 10) - one on one tuition is recommended to be of a minimum duration of 60 to 90 minutes per lesson, however this is dependant on each individual student's requirements and generally tailored for each individual student.
 
Senior Secondary and Tertiary - one on one tuition is recommended to be of a minimum duration of 90 minutes per lesson and up to 2 hour sessions are common due to the more complex nature of the curriculum and of each student's individual needs, especially leading up to exam time.

 

Subjects:   English | Maths | Chemistry | Physics | Biology | Accounting | Other Subjects

Locations:  Melbourne | Sydney | Canberra | Brisbane | Perth | Adelaide | Darwin | Hobart

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